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Connect Klaviyo to MobiLoud

Connect your Klaviyo account from the MobiLoud app in Shopify admin or from Klaviyo's integrations.

Connecting your Klaviyo account to MobiLoud lets our team set up Klaviyo push notifications in your app, and shows MobiLoud among the installed integrations in your Klaviyo account. It takes a minute and you can disconnect at any time.

Before you begin

  • An active MobiLoud subscription and a MobiLoud app built on your Shopify store.
  • The MobiLoud app installed in your Shopify admin. You can find it on the Shopify App Store.
  • Access to your Klaviyo account with permission to add integrations.

What MobiLoud can access

MobiLoud asks for read-only access to your Klaviyo account details. It reads your Klaviyo account ID and nothing else. MobiLoud doesn't read or store your Klaviyo profiles, lists or customer data through this connection.

Connect from the MobiLoud app

  1. In Shopify admin, open Apps and then MobiLoud.
  2. Go to Settings and then Integrations.
  3. On the Klaviyo card, click Connect.
  4. Sign in to Klaviyo if you're asked to, review the requested access, and click Allow.
  5. You're taken back to Integrations, where the Klaviyo card shows Connected.

Install from Klaviyo

  1. In Klaviyo, open Integrations, search for MobiLoud and click Install.
  2. Enter your Shopify store address, for example my-store.myshopify.com, and click Continue.
  3. Sign in to Shopify admin if you're asked to. The MobiLoud app opens and takes you to Klaviyo's authorization screen.
  4. Click Allow. You're taken back to Integrations in the MobiLoud app, where Klaviyo shows Connected.

If MobiLoud isn't installed on your store yet, the page links you to the Shopify App Store so you can install it first.

After connecting

Our team uses the connection to set up Klaviyo in your iOS and Android apps. Once your app is updated, you can send push notifications from your Klaviyo campaigns and flows, using the same segments you use for email and SMS. See How to send push notifications with Klaviyo and Send test notifications with Klaviyo.

Disconnect Klaviyo

  • From MobiLoud: open Settings and then Integrations, and click Disconnect on the Klaviyo card. MobiLoud's access to your Klaviyo account is revoked straight away.
  • From Klaviyo: remove MobiLoud from your installed integrations. The MobiLoud app shows Klaviyo as not connected the next time you open Integrations.

You can connect again at any time.

Troubleshooting

  • "Klaviyo wasn’t connected": access wasn't allowed on Klaviyo's screen, so nothing was connected or shared. Click Try again to connect.
  • "This session has expired": the connection has to be completed within a few minutes. Click Try again.
  • "MobiLoud isn’t installed on this store": install MobiLoud from the Shopify App Store first, or check the store address you entered.

Need help? Contact us at [email protected].

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