Real data on ecommerce mobile apps

Ecommerce Mobile App Benchmark Report

See what real ecommerce brands are getting from their mobile apps. We pulled together benchmarks on revenue, conversion rates, AOV, push notifications, retention and more, so you can see the impact an app could have for your brand.

Free, instant download.

Cover of the 2025 Ecommerce Mobile App Benchmark Report by MobiLoud

What you’ll learn

What’s inside the report?

We put together 56 pages of real data, covering industry-wide benchmarks and real case studies from MobiLoud users.

Case study #1

34.6x higher revenue per user

See the results one brand saw, over one quarter’s worth of data studied for the report.

One brand’s mobile app performance compared with its mobile web, over a single quarter
Metric Mobile app Mobile web Lift
Average revenue per user $25.27 $0.73 34.6x
Average order value $97.85 $63.83 1.5x
Purchaser rate 25.9% 1.2% 21.5x
Conversion rate 9.1% 1.1% 8.0x
Engaged sessions per user 4.7 1.1 4.3x

Get the same breakdowns for other brands in the report

We pulled real data for brands across several industries, including fashion, cosmetics, and health & wellness, over one (non-holiday) quarter.

See each brand’s real metrics, the lift they’re getting from their app, and how app users shop differently to regular shoppers.

The full contents

Everything the report covers

Every question we answer, and every benchmark we put behind the answer.

Questions we answer

The ones brand operators actually put to us, each answered with real app data.

  • How much revenue can an app actually generate?
  • I already have a mobile website. Why would I need an app?
  • Do apps help increase repeat visits and build habits?
  • Do app users convert better?
  • Do push notifications actually work?
  • Does abandoned cart push really make that big of a difference?
  • How does push compare to SMS and email?
  • Does app performance improve over time?
  • What if we don’t have a huge app user base?
  • How much does it cost to maintain an app, and is it worth it?

Benchmarks we present

Industry-wide figures compiled from 18 external sources, including Emarketer, Statista, AppsFlyer, Shopify, Omnisend and Business of Apps.

  • Mobile app adoption trends

    Who is using retail apps, in which categories, and how brand-side adoption actually breaks down by revenue band.

  • Engagement metrics

    Time in app, sessions per month and browsing depth, against mobile web and desktop.

  • The conversion impact of apps

    Conversion rate, average order value and cart abandonment across all three channels.

  • Revenue and ROI

    What apps contribute to online sales, what they cost to build and run, and how long the payback takes.

  • Retention and lifetime value

    Repeat purchase rates, retention multiples, and the LTV gap between app and web-only customers.

  • Push notifications

    CTR and conversion by notification type, frequency and timing benchmarks, revenue attribution.

  • Promotion and growth

    Cost per install benchmarks and the website tactics that convert visitors into app users.

  • Trends and predictions

    Where mobile commerce is heading, and what first-party data means after ATT and third-party cookies.

A look inside

Accessible data from real brands

Everything in the report is rooted in real data, pulled from the dashboards of real brands, presented in an easy to read breakdown.

About MobiLoud

Turn your website into a mobile app

MobiLoud lets you launch full-featured iOS and Android apps, powered by and fully synced with your existing website.

There’s no second codebase to maintain, no new team to manage. Your current team runs everything, through whatever web platform you’re already comfortable with.

We’ve published more than 2,000 apps since 2013, for brands including Jack & Jones, John Varvatos and Tadashi Shoji. We’ll show you what your app could look like, on a 30-minute call where you can get the complete picture of what an app could do for your business.

The XCVI storefront shown side by side, on desktop web and in their MobiLoud app

Get the ecommerce mobile app benchmark report

56 pages of real data you won’t get anywhere else.

Free, instant download.