Custom mobile apps for online pharmacies
MobiLoud builds native iOS and Android apps on your live website, carrying over every complex feature and compliance requirement you need to launch a full-featured mobile pharmacy app.
2,000+ apps published since 2013
A full-featured pharmacy app
Your site handles many complex tasks: prescription uploads and refills, stock by branch, delivery and click-and-collect, pharmacist chat and loyalty programs. MobiLoud is the only way to carry all this over to your app, without the prohibitive cost of a custom build.
If customers upload prescriptions or request refills on your site, they can do the same in the app, through the same secure flow.
Live stock levels for every store, from your ERP or inventory system, shown in the app just as your website shows them.
Same-day delivery, scheduled slots and store pickup, with the options and cutoffs you set on your site.
Live chat, call-back requests and consultation booking, connected to your pharmacist team.
Points, member-only prices and rewards from your existing loyalty program, with members signed in between orders.
Vitamins, skincare, baby care and personal care, merchandised in the app the way you set them up in your store.
Your checkout and the payment methods your customers trust, from cards and wallets to cash on delivery where you offer it.
Every language on your site works in the app, including right-to-left layouts such as Arabic.
Works with tools like:
...and every other tool on your site. See all integrations
MobiLoud vs the alternatives
Few app solutions are robust enough to work with complicated setups like yours, while building custom could mean a million-dollar dev bill. MobiLoud lets you build the app you need, without the cost and overhead.
MobiLoud
Template app builders
Custom native
Weighing us against one approach in particular? See all comparisons.
Case studies
An app turns your occasional visitors into regulars: they shop more often, spend more when they do, and push reaches them in a way email can't.
What an app does for a retail pharmacy
Your customers come to you for vitamins and skincare, baby care, and the cold medicine that can't wait. With an app, your pharmacy is on their home screen, and you get a direct line to your customers with push notifications.
The vitamins, skincare, baby care and first aid you sell get used up and bought again. With your app on their home screen and their account signed in, customers reorder from you in a few taps, and come back more often.
5x more frequent shopping from app users (Pharmazone)Your shoppers leave baskets for all kinds of reasons, from comparing prices to checking with a doctor. A push on their lock screen brings them back while they still need what they chose, with the cart saved and ready to check out.
22% conversion rate on abandoned-cart push (Pharmazone)Cold and flu in winter, allergies in spring, sun care in summer: your demand follows the calendar. Push puts the right products on the lock screen the week the season starts, before customers go looking elsewhere.
6.43% conversion rate on push notifications (Pharmazone)If you have branches, your app is where online and in-store meet: live stock at the nearest store, click-and-collect, loyalty that works in both, and your pharmacists a message away.
The operating model
You maintain and update the design, merchandising and user experience through your existing website. MobiLoud's team handles all the technical work that keeps your app live.
Your team
Manages the pharmacy online, as today
Our team
Builds, publishes and maintains your app
Compliance and data
Your app runs on your existing website, so customer accounts, prescriptions and order history stay in the systems you already secure. MobiLoud doesn't store any of it.
Accounts, addresses and order history stay in your hands. MobiLoud doesn't keep a record of your customers' personal data.
Prescription uploads and refills go through your website's own secure flow, exactly as they do today. MobiLoud doesn't add or change any prescription handling.
Cookie consent, privacy notices and your GDPR and CCPA setup come from your website, so the app follows them too.
We keep both apps in line with Apple and Google policy, including privacy manifests and data disclosures, through every OS update.
Push is sent from your own account, and we help you write messages that keep sensitive product names off the lock screen.
Working through HIPAA or other health privacy rules? We'll take your compliance team through exactly how the app handles data.
We can deliver everything your legal, security and finance teams will ask for:
Read our Data Processing AgreementThe process
We build, test and submit the app. Your team shares brand assets and gives the final approval, and your compliance team can review whatever it needs to along the way.
We agree on the app's setup and your launch plan, including anything your compliance team needs to review, and you give us access to your store and developer accounts.
We build the app on your live website and test your prescription, stock, delivery and checkout flows inside it. You'll see a working preview by week two.
Your brand's look is applied throughout, push notifications and analytics (GA4 and Firebase) are connected, and we test on iOS and Android before you sign off.
Both apps go to Apple and Google for review under your developer accounts, usually a one to two week wait that we manage for you. Then the launch plan starts, in store and online.
Have any more questions we didn't answer? Book a 30-minute call or send us a message to clear it all up.
Book a callIf customers can upload a prescription or request a refill on your website, they can do it in the app, because the app uses your website's own secure flow. MobiLoud doesn't add or change any prescription handling, so the process your pharmacists already manage stays exactly the same.
In your own systems. The app shows your live website, so account details, prescriptions and order history stay in your own platforms, and MobiLoud doesn't store them. If you need to work through HIPAA or other health privacy requirements, we'll take your compliance team through how the app handles data.
The app runs on your live website, so prescriptions, health details and customer records stay in the systems you already secure, and MobiLoud doesn't store or access any of it. The app handles that data exactly as your website does, so the safeguards you have in place today cover it too. Our Data Processing Agreement also rules out sending health or prescription data to MobiLoud. There's no official HIPAA certification and we don't claim one, but we'll take your compliance team through exactly how the app handles data.
Yes, if your website shows it. Stock by branch, store finders, click-and-collect and delivery options all come from your website and inventory systems, so the app shows the same live information.
Yes. Every language on your website works in the app, including right-to-left languages such as Arabic. A separate menu, push setup or app for each language or country is part of the Enterprise plan.
Pharmacies send push notifications for seasonal health campaigns, offers on vitamins and beauty, back-in-stock items, click-and-collect updates and abandoned carts. Messages can include an image and open the right product or category, and they work best kept discreet, without naming sensitive products on the lock screen. Push is sent from your own OneSignal account, or from Klaviyo on the Enterprise plan, with our team helping you set it up.
Yes. It's published on the App Store and Google Play under your own developer accounts, and customers download it like any other app. We build it on your live website and add native features on top: a tab bar and navigation, push notifications, persistent login, social sign-in and deep links. MobiLoud has built more than 2,000 apps since 2013, and Pharmazone's app ranks among the top five pharmacy apps in Kuwait.
They do, for customers with the app installed. We set up universal links on iOS and app links on Android, so a link in an email, a text message or a QR code in store opens the matching page in the app. Everyone else sees your mobile website as usual, and your web team only needs to add two small files we provide.
MobiLoud works with Shopify and Shopify Plus, Magento and Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, WooCommerce, Shopware, PrestaShop and custom-built platforms. Pharmazone, with 65 stores across Kuwait, is on Shopify.
Plan on 6 to 8 weeks from kickoff: four weeks for setup, the build, testing and approval, then app store review, which usually takes one to two weeks. Pharmazone went live in two weeks. A complex setup or an extra compliance review can take longer.
Your stores are your biggest advantage. We help you plan the launch: QR codes at the counter and on receipts, a banner on your mobile site, an email to your customers and posts on social. An app-only offer, like a discount on the first app order, gives people a reason to install.
The Business plan is $1,499 a month, or $1,274 a month billed annually, plus a one-time fee to build and submit the app, and it includes up to 10,000 monthly active users. Enterprise is custom-priced. Neither plan takes a share of revenue, so your cost stays the same as the app sells more.
Your pharmacy does. We publish both apps under your own Apple Developer and Google Play Console accounts, so the store listings, reviews, installs, analytics and customer data belong to you. MobiLoud owns the platform that builds the app, and if you ever move on, the listings and your customers stay with you.
Get on a short call to discuss your project. After the call, we'll build a free, interactive preview of your mobile app to show you what's possible.
