Smile.io in your mobile app

Your Smile.io loyalty program, running seamlessly in your app

MobiLoud builds a custom iOS and Android app on your store, with all your site’s apps and tools working in it by default. Everything from your Smile.io program carries over, giving you a VIP loyalty hub that lives in your customer’s pocket.

The NumberC app with its Smile.io rewards panel open on Points and Referrals, beside a notification that a friend’s first order added 200 points, worth 2 KWD off the next order

2,000+ apps published since 2013

BestsellerJohn VarvatosOnlyRainbow ShopsBoozeBudJack & JonesRiot FestPerfume.com
BestsellerJohn VarvatosOnlyRainbow ShopsBoozeBudJack & JonesRiot FestPerfume.com
BestsellerJohn VarvatosOnlyRainbow ShopsBoozeBudJack & JonesRiot FestPerfume.com
BestsellerJohn VarvatosOnlyRainbow ShopsBoozeBudJack & JonesRiot FestPerfume.com

Points that bring members back

A rewards program pays off when members come back to spend their points. Your app keeps those points in view and tells members when there’s something to spend.

How Smile.io works in your app

Your Smile.io launcher and rewards panel run in the app just as they do on your store, and members earn and redeem with one account across both.

Your rewards panel, a tab away

Members open the same Smile.io panel in the app as on your store, to see what they’ve earned, how to earn more and what they can redeem.

Smile.io’s deep links can open the panel from any link, so we can give it a tab of its own.

  • Points balance and ways to earn
  • Rewards to redeem with their points
  • Your own branding, names and points currency
  • Opens from a tab, a link or a push notification
The CanineP4.com app with its Smile.io rewards panel open on Ways to earn: 300 K9 Coins for signing up, 2 K9 Coins for every $1 spent, and K9 Coins for shares, follows and birthdays

Referrals and VIP tiers in the same panel

Each member’s referral link and VIP tier sit beside their points. Sharing the link from a phone takes a couple of taps.

The friend gets a reward to use on their first order, and the member gets theirs once that order comes in.

  • A reward for the friend and one for the member
  • Referral links to copy and share
  • VIP tiers and the perks of each
  • One account across your app and your store
The NumberC app’s Smile.io panel scrolled to Referrals, where a friend gets a 2 KWD off coupon and the member gets 200 points, and to its VIP tiers, Rise and Glow

Push notifications for every loyalty moment

Smile.io sends loyalty events to Klaviyo, from points earned on an order to a completed referral or a new VIP tier. A Klaviyo flow can turn each one into a push notification that opens the rewards panel.

  • Points earned on each order
  • Completed referrals and birthday rewards
  • Points and rewards about to expire
  • New VIP tiers
Learn more about push notifications in your app
A lock screen with notifications from the Sleefs app: 64 points from an order, a $10 referral coupon after a friend’s first order, and a reminder that 120 points cover $10 off

Case studies

Stores selling more through their own apps

These brands turned their stores into custom apps with MobiLoud, and each app now brings in at least a fifth of the brand’s online sales.

Setup

Smile.io keeps running your program

Points, rewards and tiers stay in your Smile.io admin. Our team builds the app around them.

  1. Smile.io comes with your store

    Your launcher, rewards panel and referral links work in the app from launch, with nothing to connect.

  2. We give rewards a tab

    We add a tab that opens your Smile.io panel, and point loyalty push notifications to it.

  3. Your Klaviyo flows send the reminders

    With Smile.io connected to Klaviyo, its loyalty events can start flows that send push notifications.

Works with every tool on your site

MobiLoud transforms your website into a custom app, so the tools you run on your site work in it too, from reviews and loyalty to subscriptions, support and payments.

Klaviyo Recharge Yotpo Okendo LoyaltyLion Gorgias Rebuy Judge.me

...And every other app on your site. See all integrations

Smile.io: FAQs

Have any more questions we didn't answer? Book a 30-minute call or send us a message to clear it all up.

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Does Smile.io work with MobiLoud apps?

Your Smile.io program works in a MobiLoud app with no separate integration to connect. The app is built on your store, so your launcher, rewards panel, referrals and VIP tiers are all in it.

How is this different from an app builder’s Smile.io integration?

App builders rebuild your store in their own platform, so Smile.io appears only through the connector they’ve built, with the parts that connector supports. A MobiLoud app is built on your store, so your Smile.io panel is in the app exactly as you’ve designed it, with your branding, rules and rewards.

Can the rewards panel have its own tab?

A tab in your app can open the Smile.io panel directly, using Smile.io’s deep links. Members reach their points, rewards and referral link in one tap, from any screen.

Do points stay the same in the app and on my website?

Members have one Smile.io account across your app and your website, so points earned in one can be spent in the other.

Can I give extra points for orders placed in the app?

Extra points for app orders are set up in Shopify Flow. The MobiLoud Shopify app tags customers who sign in through the app, and a flow checks that tag on each order and awards the bonus with Smile.io’s Shopify Flow action, which comes with Smile.io’s paid plans.

Can I send loyalty updates as push notifications?

Loyalty updates can go out as push notifications through Klaviyo on our Business and Enterprise plans. Smile.io sends events like points earned, referral completed and VIP tier achieved to Klaviyo, so a flow can send a push notification for each one. On every plan, you can also send rewards campaigns through OneSignal.

Does the Smile.io launcher work in the app?

The Smile.io launcher works in the app, since it runs on your store. A rewards tab gives members a second way to reach it, from the bar they use to move around the app.

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