From the moment you sign up and provide the information we need to build your app to completing the app submission we take 5 – 10 business days. You'll have a chance to test the app and provide feedback before we publish the app and we may have to make changes based on those, so it could take a bit longer.
Apple and Google then take about a week to approve your app for the App Store and Google Play. Overall you're looking at about 2-4 weeks for the app to be live.
Yes, the apps are 100% yours. You own your user data and all accounts related to the app. Therefore, it will be necessary for you to register your own accounts on Google Play and App Store to ensure your app is approved and you’re in control of it. You can replace the app at any time with a different solution or your own custom app, we don't lock you in. Find out how to register for an Apple Developer account and a Google Play Developer account.
We get 100% of the apps we submit approved. It might take a few submissions, but eventually we'll get it approved! Should your app not get approved, we'll offer you a full refund for all fees paid, including Submission and Full Service fees, but excluding any custom development fees.
We guarantee you'll love the app we build for you and the experience of working with us. If for any reason you're not happy with the result you have 6o days to get a full refund of all fees paid. The 60 days period is counted from when you sign up (i.e. pay your first invoice) and lasts until you approve the app for submission. Note we also include a guarantee for your app being approved, so if Apple or Google reject your app and after several attempts it's still not possible to have it approved, we'll give you a full refund.
To get our technical support and maintenance service for updates and improvements (new app versions) that make sure your app works as it should on the latest iOS and Android versions, with security updates and other required SDK updates applied as needed.
We don’t offer a plan for multiple apps, but we can offer special pricing conditions for you if you need more than one app. Just get in touch with us at firstname.lastname@example.org.
A lot of work goes into preparing and submitting apps to Google Play, and particularly the Apple App Store. We guarantee you a smooth and painless ride through the process and a successful launch. We will take care of setting up your app store pages, taking app screenshots, compiling your app binaries, testing the apps on multiple devices, signing the apps with certificates and provisioning profiles. Our team will extensively test the app to find any problem upfront. We'll share the app with you for testing, take care of all required changes, then submit the apps for you to Apple and Google for their approval.
Our Full Service package is ideal if you're not technical, if you don't have a development team and a designer or you'd like to relieve them from the additional work of configuring and customizing your app, creating all the graphic assets needed for your app (splash screen, icons, screenshots). Depending on the complexity of your site and app and the requirements, these could require 3-6 days of work from your team.
If you want to take a hands off approach and want to save yourself the work work, we can take care of everything for you and configure the app to your requirements. Our team will configure and customize your app and take care of all the graphic design work required for a professional result.
Read more about the Full Service Package on our help site.
Yes you can cancel any time, there are no long term contracts. Your apps will have to be removed from the stores.
Active users are the number of people that download your app and are recorded as active in a 30 day period in Firebase.