Intercom is a very popular communication platform that makes it easy to interact with and engage your customers.
Intercom’s core feature is live chat, used by tens of thousands of online stores for:
If you use Intercom right now, it’s probably a vital part of your stack - helping you to really connect with your customers.
So, can you use Intercom in native eCommerce apps?
Yes, there are several ways.
Intercom does have a set of mobile SDKs available for iOS, Android, React Native, and Cordova.
These allow you to integrate some of Intercom’s core functionality - like personalized support and messaging - without ever leaving the apps.
Now, this assumes a few things.
Firstly, that you already have native apps built for iOS and Android. Secondly, you have a team of mobile app developers on hand to ship the integration.
If this is not true for you, and if you don’t already have apps, we have a much better solution for you. A way to integrate everything from Intercom with no blockers.
MobiLoud is an app builder platform powering thousands of brands, from small startups to multibillion dollar multinationals.
We convert your existing web store into iOS and Android apps, transferring its features and functionality into a new native form.
That means you can reuse Intercom in your apps, straight out of the box.
It’s actually much better than with their SDKs.
Because MobiLoud apps are a combination of web and native tech, you can use Intercom through the apps just as you do for your mobile site. There’s no need to change anything, or add any new tools or complexities.
From your perspective, you just keep using Intercom as usual, but from your customer’s perspective they are getting the same great Intercom-enabled support in native iOS and Android apps.
Really the best of both worlds.
MobiLoud gives you so much flexibility because our apps are based on a combination of web and native app tech. The apps themselves are fully native, with native components and features to give a great UX.
The content though is from your site and served in the apps via webviews. This is how they sync automatically with your site and let you easily manage them from your existing back end.
So you can keep using Intercom, because from Intercom’s perspective the apps are another mobile browser.
This means you can reuse Intercom and everything else from your site.
Whatever your tech stack - including cart, payment gateway, third party tools and custom functionality - it’ll all work great in the apps.
This is a proven model that powers thousands of high-end apps. If it works well on the mobile web, it will work well in apps.
We make sure of it in fact, because we build, publish, maintain and update them for you as part of our full service.
You get all the benefits of native eCommerce apps with only a tiny fraction of the usual effort or investment. High-end eCommerce apps that slot into your existing tech stack and workflows easily, letting you reuse Intercom and everything else!
You can get started free, with zero risk.