Nous garantissons le succès de votre application

Notre équipe ne se contente pas de créer votre application : nous travaillons en partenariat avec vous pour en assurer le succès, du lancement à l'optimisation et à la croissance continues.

« Nous n'avons pas trouvé d'autre entreprise capable de proposer les mêmes fonctionnalités au même prix, en même temps de mise sur le marché, et de simplifier les choses autant que MobiLoud. »

Svend Hansen

Propriétaire du produit

« Nous voulions offrir à nos clients fidèles un moyen pratique de revenir et de les contacter directement grâce aux notifications push. Notre application génère désormais 10 % de notre chiffre d'affaires total avec un minimum d'effort de la part de notre équipe. »

Damien Smith

Directeur technique et directeur des opérations du commerce électronique

« Votre niveau de service est inégalé. Vous êtes toujours là quand nous avons besoin de vous et vous vous surpassez pour vous assurer que tout se passe bien pour nous. »

Kenneth Chan

Fondateur et PDG

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Your questions, answered.

Everything you need to know about our product and billing. Can’t find what you’re looking for? Visit our help center or contact us and we’ll be in touch.

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Do you have any case studies or examples of live apps?

Yes! MobiLoud has helped hundreds of ecommerce and media brands launch successful mobile apps — from John Varvatos and Tadashi Shoji to niche DTC leaders in fashion, beauty, grocery, and lifestyle. You can explore examples and results on our case studies page or request demos relevant to your industry.

Do you have a refund policy?

We invest a significant amount of effort into every app from the moment you sign up. MobiLoud isn't just a tool, it’s a full-service solution where our team partners with you to ensure your app is successfully launched.

Due to the custom nature of our work and the resources involved, we are unable to offer refunds. This applies to setup fees, monthly fees, and annual fees.

The only exception is if your app is repeatedly rejected by Apple or Google due to a MobiLoud platform-specific functionality issue outside of your control. In this case, we will offer a refund for any monthly or annual subscriptions paid, but not for setup fees. However, this does not cover rejections based on your website's functionality, business model, design, or the type of business you operate. For example, Apple and Google have specific requirements around licensing and the types of apps they allow, which are factors outside our responsibility. Similarly, we will not provide refunds when you choose to proceed with a mobile app with us but are dissatisfied with the options offered by Apple and Google around monetization and in-app purchases e.g. If you're unable to use your website's subscription mechanism to sell content in your app.

This policy reflects the shared commitment required to ensure a successful app launch.

Do you have a refund policy?

Due to the custom nature of our work and the resources involved, we are unable to offer refunds. This applies to setup fees, monthly fees, and annual fees.

This policy reflects the shared commitment required to ensure a successful app launch.

Why do I have to pay a recurring fee?

You pay a recurring monthly or annual fee because MobiLoud is more than just a one-time service.

The fee covers the ongoing license for our platform and ensures continuous support from our team.

We keep your app updated, optimized, and ready to perform at its best, while also handling all technical aspects like updates, app changes, and ensuring compliance with app store requirements.

It's not just about app updates when there's a new iOS or Android version. This ongoing element is critical for maintaining a high-quality app that adapts as your business grows and your website changes.

Our team also helps you with app marketing, user engagement strategies, and maximizing the impact of push notifications to keep your users engaged and generate incremental revenue.

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Do you guarantee my app will be approved?

We cannot guarantee that your app will be approved, but we have a strong track record of getting apps approved across both Apple and Google’s app stores. While it may take multiple submissions, we are confident in our ability to eventually get your app approved.

If your app is rejected and after multiple attempts cannot be approved due to a technical issue specific to the MobiLoud platform (i.e. factors we control), we will refund any subscription fees (monthly or annual) paid, excluding the setup fees, which are always non-refundable. Please note, this refund policy does not apply if your app is rejected due to issues related to your website’s functionality, design, business model, or if your app does not meet Apple or Google’s store guidelines. For example, certain business activities or app types may not be allowed on the platforms, and these factors fall outside of our responsibility.

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Why do I have to start paying monthly fees right from the beginning?

Fees start from sign-up because you get immediate access to our platform and team.

The fees cover the costs of building, testing, and launching your app, ensuring a smooth process.

This is necessary regardless of whether the app is approved or rejected by the app store, as those factors are beyond our control.

We will continue working with you until your app is approved, and we have a 100% success rate in getting apps approved.

What are active users? Why do I pay more when my app gets more users?

Active users are the number of people who download and use your app within a 30-day period. You can track this easily using tools like Google Firebase or Google Analytics.

We charge based on active users for two key reasons. First, it ensures our business model is aligned with your success. As your app grows, our pricing scales with it, meaning we're invested in helping you increase engagement and revenue. We provide ongoing support to help you make the most of tools like push notifications and work with you on strategies to grow your app’s impact.

Second, more active users create higher demands on our systems and support. As your app becomes more popular, it requires additional resources, technical assistance, and system capacity. By charging proportionally, we can ensure that we’re able to maintain a high level of service and support as your app scales, even if you reach millions of users.

Can I cancel anytime? If I stop paying does my app get taken off the App Store and Google Play?

Yes, if you're not on a contract, you can cancel anytime with a 30-day cancellation notice.

At the end of your paid subscription period, you will close your account, delete the app, and ensure the app is removed from the App Store and Google Play, or replaced by one from another vendor.

We don't offer partial refunds. Once fees are paid, they will cover the full period without exceptions.

Do I need to sign a contract with MobiLoud?

Yes, a contract is required for Corporate plans with MobiLoud.

For Startup and Growth plans, you do not need a contract. You can subscribe monthly and cancel with 30 days’ notice.

Corporate customers benefit from a formal agreement that provides stability, clear terms, and dedicated support. It gives your team confidence, predictable costs, and a higher level of service.

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How can I make sure my customers download and use the app?

We work closely with you from the start to guide you through promoting your app and ensuring it’s a success.

Our team helps implement site changes that can drive downloads, such as adding smart app banners and buttons to key areas of your website.

We'll also provide you with a full strategy to promote your app effectively to your existing audience.

This includes tactics like:

Adding app download prompts in multiple places on your website and at different points of engagement with your customer.
Offering a welcome discount for new app users (e.g. a discount to encourage downloads).
Using push notifications to keep customers engaged and bring them back to the app with exclusive offers.

Once these are executed, we see our customers adding thousands of app users every single month and eventually generating 15-25% of their revenue from their mobile apps.

Do we need to register for Apple and Google Developer accounts?

Yes, you need to register as a business for both Apple and Google developer accounts. This is so you're fully in control of your mobile app and you own the relationship with both Google and Apple.

To register, your business will need a D-U-N-S Number. This is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet, used worldwide to verify a company’s legal status and identity. Both Apple and Google use this number to ensure that your business is legitimate.

Once you have the D-U-N-S Number, you can proceed with registering for both the Apple Developer Program, which costs $99 USD per year, and the Google Play Developer Program, which has a one-time registration fee of $25.

We encourage you to initiate the registration process with Apple and Google right after signing up with us, to avoid any hold-ups later. By the time we have completed work on your app, your accounts should be ready to go.

Note we don't support individual or personal accounts.

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How does MobiLoud calculate fees based on active user numbers?

MobiLoud calculates fees based on the number of 30-day active users, as reported in Google Analytics or Firebase. A 30-day active user is defined as a unique device that has opened the app at least once during that period.

Each plan includes a specific number of active users, with additional charges when you exceed the limit:

• Startup Plan - Up to 1,000 active users, with an additional $30 per month for each extra 1,000 users.

• Growth Plan - Up to 5,000 active users, with an additional $40 per month for each extra 1,000 users.

• Corporate Plan - Up to 10,000 active users, with an additional $50 per month for each extra 1,000 users.

We update your plan every 90 days, based on the average number of active users over the previous 90 days. Temporary peaks in user levels due to seasonality or launches won’t impact your subscription.

If you’d like more predictability and potential savings, consider switching to an annual contract. Feel free to reach out to us to discuss this option.

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Is your pricing always subscription-based, or do you offer a one-time fee?

We always use a subscription model because work on a mobile app doesn’t end once it’s live. Apps require ongoing maintenance to keep up with SDK updates for iOS and Android version changes, as well as updates for the App Store and Google Play requirements.

Additionally, key components like push notification and analytics SDKs, along with our platform, need regular updates for security and performance.

A subscription also ensures you have access to support whenever you need it—even years after launch, whether for something as small as updating app store screenshots or more significant adjustments. This model provides the reliability and ongoing service you can count on.

What are the payment terms?

Our payment structure is straightforward and transparent. Payment is due at the time of sign-up and includes both the setup fee for your chosen plan and the first subscription period (monthly or annual).

The setup fee covers the detailed work of configuring your app and getting it approved on the app stores. The subscription fee ensures ongoing support, maintenance, and updates for your app. These costs are clearly outlined in your plan details and are charged when you commit to working with us.

To help you make an informed decision, we offer a free app preview. This allows you to see how your app will look and function before signing up. Once you decide to move forward, all payments are final, reflecting the work our team has already undertaken to create and maintain your app.

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What if I'm not satisfied with the app?

Before signing up, we provide a free app preview so you can see how your app will look and function. This allows you to evaluate the experience and ensure it meets your needs before committing.

Once you sign up, our team begins the intensive work of configuring and launching your app. If you have second thoughts at any time after signing up, you can cancel with a 30-day notice. However, all payments made up to that point are final, as they cover the work and ongoing support provided by our team. If you have any concerns, our team is always here to help and ensure you're satisfied with your app.

Can I get a refund if I change my mind after paying?

We do not offer refunds once payment is made. Significant work goes into building and configuring your app to meet your needs. This includes app setup, customization, and ensuring it meets app store requirements.

To give you confidence before committing, we provide a free app preview. This allows you to see how your app will look and feel before making any financial decisions. Additionally, our team is available to address your questions or concerns throughout this process.

What happens to my users if I switch to MobiLoud from another platform?

Switching to MobiLoud from another platform is easy, and your users won’t experience any disruption. Your app will be published as an update on the App Store and Google Play Store, so your existing users will automatically receive the new version on their devices without needing to re-download or take any action.

MobiLoud gives you full control and ownership of your app and user base. You’ll use your own App Store and Google Play developer accounts, ensuring you stay independent. If you ever decide to move away from MobiLoud, you can take your app and users with you, keeping everything under your control.

What's the ideal timeline?

Based on our experience launching hundreds of successful apps, we’ve developed an efficient timeline to get your app live quickly.

Week 1–2: Our team works closely with you to finalize onboarding, configure your app, and prepare customizations.
Week 3: We focus on testing and refining the app to ensure it meets expectations and store requirements.
Week 4: Your app is submitted for app store review, and we monitor the approval process to ensure a smooth launch.

This timeline ensures your app is live in about 4 weeks, allowing you to start engaging your customers as quickly as possible. While every project is unique, this approach has proven successful for many of our clients.

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How hard is it to build and manage an app with MobiLoud?

Building and managing an app with MobiLoud is incredibly simple.

The process requires no coding, and minimal time and effort on your part. You’ll only need to spend around 5-10 hours on the initial setup. This includes providing essential assets like logos and images, registering your Apple and Google accounts and answering a few questions to help us understand your needs.

From there, we take care of everything. Our team handles building the app, optimizing it for iOS and Android, and submitting it to the App Store and Google Play. You don’t need to worry about the technical steps.

Once the app is live, managing it is even easier. Your app is linked directly to your website. Any updates you make to the site (whether it's content, design, or functionality) automatically sync to the app.

There’s no need to update the app separately. You can focus on maintaining your website, and the app will stay up-to-date automatically.

With MobiLoud, you get the benefits of a native app with minimal ongoing effort.

What changes can MobiLoud make to my website when building a mobile app?

MobiLoud is a no-code software solution and a service to turn your website into a mobile app that leverages your existing mobile site and its functionality and design. We build your mobile app by combining your website with our native elements for navigation, push notifications, and other app-specific functionality.

We don't offer custom development services, but your web development team can make any sort of change and build any sort of experience in your mobile app by simply building it on the web and using a few lines of code to identify the app and create a specific app-only experience.

As part of our service, our team implements small tweaks to your website for a better experience when it's loaded within your app. This includes removing site footers, widgets or pop-ups, or elements that don’t offer a good mobile experience or aren’t allowed in mobile apps. We handle these changes using our experience from publishing over 2,000 apps to ensure a smoother in-app experience and get your app approved on both Apple and Google stores.

After your app is live, we’re also happy to make similar small changes based on your feedback and requests. However, we don’t offer custom web or app development or extensive modifications of your site's design, beyond what's described above.

Our platform, though, is highly flexible, and there's no limitation to what you can achieve with just web development. You can build almost any app functionality, provided that you can find a solution to build that experience on the web.

We provide documentation to help your web development team or agency to implement app-only features, pages, or unique app experiences.

Is MobiLoud a no-code app builder?

Technically, yes, MobiLoud is a no-code mobile app builder. But it's a lot more than that. It’s a fully managed service that converts your existing website into a mobile app. The process starts by an onboarding call with your customer success manager, then our team configures the app to mirror your website’s content, design, and functionality. This setup requires no coding or work on your end, as we handle everything for you.

As part of this initial set up, we apply small optimizations to improve the app’s user experience, making adjustments like removing elements that don’t work well on mobile, and adding native app features like navigation bars. You’ll be able to review and manage your app through the MobiLoud dashboard, where you can push updates to app pages, customize settings, and view analytics.

If you want to further customize the app experience, your developers can use conditional code to detect app users and deliver a different experience from what’s available on the web. This flexibility allows you to create app-only features, pages, or unique designs.

Our service handles the end-to-end process, from setup to app store submission, so you can launch your app quickly and cost-effectively, with the confidence that it will be approved by both Apple and Google.

If changes are made to my website, does the app need to be rebuilt, or will it update automatically?

Yes, your app updates automatically whenever changes are made to your website. There’s no need to rebuild or manually update the app. This seamless integration is a huge advantage, ensuring your app is always in sync with your website without any extra effort.

Because your site and app share the same codebase, you avoid the development backlog typically required for apps to catch up with site changes. This allows you to build everything on the web (apps, widgets, vendor tools, or custom features) and have them work seamlessly within the app. It also means you can build quickly and maintain feature parity between your site and app, something nearly impossible with custom app development or traditional app builders.

This approach eliminates duplication of work, keeps your app users engaged with the latest updates, and provides a fast, cost-effective way to maintain your app. While updates happen automatically, we recommend testing the app after significant changes to ensure everything looks and functions as expected. With MobiLoud, your app evolves alongside your website, giving you the flexibility and efficiency you need.

Do I need a developer to use MobiLoud?

No, you don’t need a developer to use MobiLoud. MobiLoud is no-code, and what's more, we provide a fully done-for-you service, handling every step of the app creation process—from configuration to store submission and ongoing maintenance. This ensures your app is up and running without requiring technical expertise on your end.

Once your app is live, you’ll have full control over its functionality and experience. By making changes to your website, those updates will automatically sync with your app, saving you time and effort. With MobiLoud, you can create a completely custom app experience that reflects your brand and meets your business needs—all without writing a single line of code.

If you’re comfortable working with HTML, JavaScript, or your existing web tech stack, you can go even further. MobiLoud supports custom functionality and design, so you can bring advanced features or unique experiences to your app, all powered by the tools and integrations you already use on your website. Whether it’s custom code, third-party integrations, or dynamic elements, MobiLoud allows you to extend your app’s capabilities effortlessly.

With MobiLoud, you combine the flexibility of the web with the native experience of an app, giving you unmatched control and the ability to iterate quickly, all without the complexity of traditional app development.

What do you need from me to succeed?

While we handle the technical aspects of building your app, your involvement is crucial for a successful and timely launch.

The 30-day timeline to launch is achievable when we work together effectively.

We need your team to complete onboarding quickly, provide access to necessary accounts (Apple Developer, Google Play, OneSignal, Google Analytics), and be available for important decisions.

For ecommerce apps, we'll need your help testing the complete purchase flow since this often involves your specific payment systems and backend processes.

Quick feedback on app builds helps us maintain momentum, and having decision makers available ensures we can move forward efficiently at each stage.

Do you build the app for us, or do we need to do it ourselves?

We build, launch, and manage everything for you. Unlike DIY app builders that give you a tool and leave you to figure things out, MobiLoud acts as your remote app development team, handling the entire process from start to finish.

Over the years, we’ve learned that businesses don’t just need a tool to build an app. They need a team that ensures their app is successful. A DIY solution leaves you responsible for setup, troubleshooting, and ongoing maintenance. If something breaks due to a website update or app store changes, you’re on your own.

With MobiLoud, we take full responsibility for your app. We make sure it always works as intended, no matter what changes on your site or in your business. Our team is always there to assist, ensuring the app runs smoothly with a great user experience.

But success doesn’t stop at launching the app. We help you promote it, drive downloads, and make full use of push notifications to keep users engaged and increase revenue. Most businesses don’t have time to figure out app marketing or how to maximize retention through push notifications, so we guide you through the process and ensure you get real value from your app.

We’ve been doing this for over 10 years, have published 2,000+ apps, and know what it takes to build and maintain successful mobile apps. We don’t just get your app live—we stay with you to make sure it drives real results for your business.

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How is MobiLoud better than cheaper app-building tools?

MobiLoud isn't just another DIY or low-cost app builder. We act as your mobile app team, not just a vendor.

We deliver a fully managed solution designed specifically for brands that care about real business results like increased revenue, higher retention, and superior user experiences.

Real revenue impact: our customers typically see significant growth in revenue through their apps, driven by increased purchase frequency, higher average order values, and improved lifetime customer value, amplified by adding push notifications as a new retention channel.
Powerful retention via Push Notifications: we help you leverage push notifications effectively, providing a direct channel to your most loyal customers. Unlike cheaper solutions, our platform and team helps you craft and optimize your retention campaigns to consistently re-engage users.
Superior user experience: cheaper tools often result in basic or buggy apps. Our hands-on team dives deep into your website's code, ensuring the app integrates seamlessly with your existing site and tech stack, offering an app experience your customers will genuinely enjoy.
Hands-on support & maintenance: we fully manage your app, from initial setup and customization to ongoing maintenance, updates, and troubleshooting. You’re never left to handle complex technical issues on your own.
Trusted by leading brands: with over 10 years of experience serving top brands like Rainbow Shops, Jack & Jones, John Varvatos, and Estée Lauder, we've consistently delivered enterprise-quality apps and measurable results.

Cheaper solutions may save money initially, but they cost more long-term in maintenance, missed opportunities, and poor customer experiences.

MobiLoud is your partner in delivering a high-quality, profitable mobile app that grows with your brand.

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Can MobiLoud handle complex integrations with third-party services?

Yes, MobiLoud fully supports third-party integrations because your app is powered by your existing website. Any integrations, plugins, or tools that work on your site will work in the app as well.

For advanced cases, we provide support to ensure smooth integration. We can help configure settings, troubleshoot compatibility issues, and implement workarounds when needed. Additionally, we offer native module support for select third-party SDKs if deeper integration is required.

What kind of support does MobiLoud offer for promoting the mobile app?

Launching your app is just the first step. We help you promote it to ensure strong adoption and engagement.

We provide smart app banners and QR codes to drive app downloads directly from your website. These ensure your website visitors know your app is available and can download it with a single tap.

For eCommerce brands, we help set up push notification automations, including cart abandonment and promo campaigns, to drive repeat sales.

With our done-for-you push notification service, we don’t just set up the channel, we run it for you. We help draft and schedule push messages based on your marketing calendar, promotions, and product launches.

We also provide guidance on app store optimization, marketing best practices, and retargeting strategies to maximize installs. If needed, we can work with your team to integrate the app into your broader marketing efforts.

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How does MobiLoud handle push notifications and user preferences?

MobiLoud provides a complete push notification solution, helping you engage users and bring them back to your app. We set you up with OneSignal or Klaviyo, the leading platforms for push notifications. Both allow unlimited push messages on their free plans, with Klaviyo being ideal for eCommerce.

We add automated cart abandonment push notifications, handled by our platform, to recover lost sales. You can segment and personalize notifications based on behavior, interests, or past actions. Deep linking ensures notifications open directly in the right place in your app for a seamless experience.

Users have full control over their preferences. They can easily opt out of specific push notification categories directly from the app or turn off push notifications altogether in their device settings. On average, 60-80% of app users opt in to receive push notifications, making it one of the most effective channels for engagement.

With our done-for-you push notification service, we handle push notifications for you, setting up automations, drafting messages, and running the channel. Our team works with your marketing team to translate existing email campaigns into push notifications or create new ones based on your marketing calendar, including promos, new product drops, and special offers.

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What are the main benefits of using MobiLoud over building a native app from scratch?

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Building a native app from scratch is slow, expensive, and often unsustainable in the long run. Most custom native app projects fail—not necessarily at launch, but over time, when the app and website evolve separately. Keeping both in sync becomes too slow and costly, leading to an outdated app that’s difficult to maintain.

With MobiLoud, you get all the benefits of a mobile app without the downsides of traditional native development:

One codebase, no duplication – Your website and app stay in sync automatically, so you’re not maintaining two separate products.
Speed and efficiency – Launch in weeks instead of months, at a fraction of the cost of custom development.
Flexibility and agility – Your app evolves as fast as your website, without the slow iteration cycles of native development.
Cost savings that scale – Custom native apps require a dedicated team and ongoing maintenance, while MobiLoud gives you a complete solution with minimal overhead.

If your website is your primary product and the app is meant to complement it, MobiLoud is the clear choice. You get the reach and engagement of a mobile app while keeping the speed, flexibility, and efficiency of a single web codebase.

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What does the Klaviyo integration include?

With our Klaviyo integration, we'll set up automated push notification flows directly in your Klaviyo account. This includes key automations like:

Abandoned cart recovery to bring back potential customers who left items in their cart.
Order and shipping updates to keep customers informed about their purchases.
Welcome and re-engagement campaigns to onboard new users and bring back inactive ones.
Promotional and personalized campaigns to send targeted messages based on customer behavior.

We handle the setup for you, ensuring push notifications are integrated seamlessly with your Klaviyo email and SMS campaigns, making it easy to manage all customer communications from one platform.

What are the main differences between MobiLoud and other website-to-app solutions?

MobiLoud is a full-service, done-for-you solution, meaning we take full responsibility for your app. We don’t just provide a tool. We work like your app team, handling everything from setup to publishing and ongoing maintenance, so you don’t have to worry about the technical side.

Hands-on support and management – We take care of setup, customization, app store submissions, and ongoing updates to keep your app running smoothly.
Single codebase, no duplication – Your app stays in sync with your website automatically, eliminating the complexity of maintaining separate native apps.
More control and customization – You can make app-specific adjustments using our JavaScript library, custom CSS, and the NativeFunctions bridge to interact with native features.
Deep ecommerce expertise – We support integrations with Klaviyo for push notifications, Yotpo for reviews, and other key tools used by ecommerce brands.
No design or functionality restrictions – Your app can be as powerful as your website, supporting any plugins, custom scripts, or third-party tools you already use.
Expert guidance on app growth and retention – Our team works closely with you to drive installs and engagement. With experience managing hundreds of successful apps, we help you get the most from your app through app store strategy, push notification campaigns, and best practices for driving retention and conversions.

Unlike DIY builders or template-based solutions, MobiLoud ensures you have a fully branded, high-performance app without the headaches of traditional native development.

Can I customize my app’s design and features with MobiLoud?

Yes, you can customize your app’s design and features while keeping your existing website as the foundation. If you can build it on the web, it can be in your app.

With MobiLoud, you have the ability to create a completely different app experience if you'd like, though most customers only apply small enhancements to their site, which are typically already mobile optimized.

On the native side, you can modify the app's navigation, add a native tab bar, customize splash screens, and adjust branding elements like icons and colors. Our team can take care of all of this for you, or you can control the app from the MobiLoud Configuration Dashboard. If you need app-specific design changes, you can apply them using custom CSS or detect when the app is being used and adjust content dynamically on your website.

This can be done using code, and our team can assist with these changes, or your team can handle it with instructions from our documentation. We provide a handy JavaScript library that makes these changes straightforward using just HTML and CSS. It will make it trivial to identify when the site is loaded in the app or in the browser, so you can hide/show site elements as needed, or customize the display of certain elements when they're loaded in the app.

For deeper customizations, we support native modules and third-party integrations. Our NativeFunctions bridge allows you to control native features like opening the camera, triggering native modals, or handling push notifications—directly from your web code, giving you more flexibility to control the app experience.

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Can we make the app experience different from the website?

Yes, you can make app-specific changes while keeping your website as the foundation. MobiLoud provides several ways to customize your app experience:

App-exclusive products and discounts for Shopify – If you're using Shopify, you can set up app-only products and app-exclusive discounts, encouraging more users to shop through the app.
Custom CSS for app-specific design – You can apply CSS to hide or modify elements specifically for the app, ensuring a cleaner, more mobile-friendly experience.
Show or hide content dynamically – Using JavaScript or our built-in tools, you can detect when users are in the app and adjust content accordingly.

If you need help setting up app-specific features, our team can assist or provide guidance based on best practices.

What payment methods do you accept?

We accept credit card payments for all plans. If you’re on a Corporate plan, we also offer the option to pay via bank transfer or invoice.

For most customers, credit card payments are the fastest and easiest way to get started. If you require bank payments and are on a qualifying plan, let us know, and we’ll set it up for you.

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What happens when I update my website? Do I need to push new app versions?

Whenever your website content, products, or design change, your app updates instantly. Since it’s built on your live website, any change you make — new products, promotions, or design updates — appears automatically in the app without the need for resubmission.

How does MobiLoud work?

MobiLoud uses your existing website front end as the foundation for fully native mobile apps, reusing your design, functionality, and tech stack. You get a modern, app-like experience that’s visually and functionally identical to your site; no rebuilds or duplication.

Beyond that, we connect the app to the entire ecommerce ecosystem: Shopify, WooCommerce, BigCommerce, Klaviyo, Recharge, and other tools used by top direct-to-consumer and retail brands. The result is a complete mobile app solution, purpose-built for commerce and engagement, managed end-to-end by our team.

What is MobiLoud?

MobiLoud turns your existing ecommerce or content website into high-performance iOS and Android apps. We handle everything from setup and configuration to App Store and Google Play submission, ongoing maintenance, and push notification strategy.

You keep your current website, tools, and workflows. Your app simply becomes a faster, more engaging way for customers to return, browse, and buy again.

How is MobiLoud different from other app builders?

Most app builders force you to recreate your site inside a closed system or design from scratch. MobiLoud works with what you already have — your live site, stack, and brand experience. We combine this with expert implementation, native navigation, push notifications, analytics, and ongoing support.

You get a premium mobile experience that matches your website’s sophistication, without the cost or complexity of custom development.

How much does it cost?

Our Startup plan starts at $299/month and is ideal for smaller brands launching their first app. The Growth plan at $549/month adds advanced features, integrations, and more support. Corporate and Enterprise pricing is customized based on requirements like multiple stores, custom SLAs, or multilingual setups.

A one-time setup fee covers the full build, onboarding, and store submission process.

Do you offer any guarantees or refunds?

We don’t offer blanket guarantees or refunds, but if we commit to a result or deliverable in writing, we stand behind it. Our process is transparent from day one, and we work closely with every customer to ensure a smooth, successful launch and strong performance after going live.

How long does it take to launch my app?

Most brands launch within 2–4 weeks. The timeline depends mainly on your availability for feedback and how quickly Apple and Google approve your submissions. Our team manages every technical and administrative step for you.

Can you help with app store submission?

Yes. We handle the entire submission process for both the App Store and Google Play — preparing builds, metadata, and screenshots, managing compliance, and resolving review issues directly with Apple and Google.

Do you handle push notifications and analytics?

Yes. We set up and manage your push notification system using OneSignal, integrating with your marketing stack and customer data. You’ll be able to send broadcast and automated pushes, track engagement, and build personalized retention campaigns. Analytics and performance reports are included.

What platforms and website types do you support?

We support Shopify, WooCommerce, BigCommerce, WordPress, and custom or headless sites. If your site is responsive and performs well on mobile web, we can turn it into a top-quality mobile app.

Can I keep my existing integrations and checkout?

Yes. Your app runs on the same infrastructure as your website, so all your integrations — checkout, customer accounts, loyalty programs, subscriptions, marketing tools — continue to work exactly as they do now. No code rewrites or duplicated systems.

Do you support multilingual or multi-country apps?

Yes. Our Corporate and Enterprise plans include full multilingual and multi-store support. We can configure your app to detect language automatically or let users switch manually, and we handle localization for app store listings and push notifications.

Book a free consultation to discuss your requirements in more detail.

Who owns the app and developer accounts?

You do. The app is published under your Apple Developer and Google Play accounts, giving you full ownership. We manage and maintain it for you as part of our ongoing service.

What types of brands or industries do you work with?

We work primarily with direct-to-consumer and retail brands on Shopify, WooCommerce, and BigCommerce, as well as publishers on WordPress. Our typical clients are established brands looking to improve retention, repeat purchases, and mobile experience — not startups testing ideas.

Where is your team based?

We’re a global remote team with headquarters in London and team members across North America, Europe, and South America. We support customers in every major ecommerce region.

What happens after launch?

We continue to manage and support your app post-launch — monitoring performance, maintaining store compliance, and handling platform updates. You’ll also get ongoing strategic support to optimize engagement, push performance, and ROI from your app channel.

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$299/month

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£219/month

€259/month

$549/month

$759/month

$849/month

£409/month

€479/month

Custom/month

$254/month

$349/month

$389/month

£189/month

€229/month

$467/month

$639/month

$719/month

£349/month

€419/month

Custom/month

Your questions, answered.

Do you have any case studies or examples of live apps?

Do you have a refund policy?

Do you have a refund policy?

Why do I have to pay a recurring fee?

Do you guarantee my app will be approved?

Why do I have to start paying monthly fees right from the beginning?

What are active users? Why do I pay more when my app gets more users?

Can I cancel anytime? If I stop paying does my app get taken off the App Store and Google Play?

Do I need to sign a contract with MobiLoud?

How can I make sure my customers download and use the app?

Do we need to register for Apple and Google Developer accounts?

How does MobiLoud calculate fees based on active user numbers?

Is your pricing always subscription-based, or do you offer a one-time fee?

What are the payment terms?

What if I'm not satisfied with the app?

Can I get a refund if I change my mind after paying?

What happens to my users if I switch to MobiLoud from another platform?

What's the ideal timeline?

How hard is it to build and manage an app with MobiLoud?

What changes can MobiLoud make to my website when building a mobile app?

Is MobiLoud a no-code app builder?

If changes are made to my website, does the app need to be rebuilt, or will it update automatically?

Do I need a developer to use MobiLoud?

What do you need from me to succeed?

Do you build the app for us, or do we need to do it ourselves?

How is MobiLoud better than cheaper app-building tools?

Can MobiLoud handle complex integrations with third-party services?

What kind of support does MobiLoud offer for promoting the mobile app?

How does MobiLoud handle push notifications and user preferences?

What are the main benefits of using MobiLoud over building a native app from scratch?

What does the Klaviyo integration include?

What are the main differences between MobiLoud and other website-to-app solutions?

Can I customize my app’s design and features with MobiLoud?

Can we make the app experience different from the website?

What payment methods do you accept?

What happens when I update my website? Do I need to push new app versions?

How does MobiLoud work?

What is MobiLoud?

How is MobiLoud different from other app builders?

How much does it cost?

Do you offer any guarantees or refunds?

How long does it take to launch my app?

Can you help with app store submission?

Do you handle push notifications and analytics?

What platforms and website types do you support?

Can I keep my existing integrations and checkout?

Do you support multilingual or multi-country apps?

Who owns the app and developer accounts?

What types of brands or industries do you work with?

Where is your team based?

What happens after launch?

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